Scoopa D’Poop & Removal FAQ
How often should dog poop removal services be scheduled?
That depends on your pup’s habits—some dogs are more generous with their deposits than others. We offer various service frequencies: twice per week, once per week, bi-weekly, twice per month, every three weeks, once per month, and one-time cleanings. Pricing is based on the number of dogs and the frequency of visits. For one or two dogs, bi-weekly cleanings usually work best. If you have more than two, we recommend weekly service.
Do you offer both residential and commercial poop scooping?
Yes! We provide services for both residential and commercial properties. For commercial work, we’re proud members of Netvendor and Vendor Café. We’re also open to new commercial opportunities, regardless of third-party vendor authentication.
What areas around Colorado Springs do you cover?
We currently cover Colorado Springs, Manitou Springs, Peyton, and Monument. If your location isn’t listed but is nearby, just ask—we might be able to work something out!
What happens to the dog waste after it’s picked up?
We bag the waste and place it in the trash bin you provide, so you don’t have to lift a finger. If you forget to leave a bin outside, we triple-bag it and leave it in a discreet but visible spot.
Do I need to be home during the cleanup service?
Nope! As long as your gate is unlocked and your yard is safe for our technician, we can handle the job while you go about your day.
Are your services safe for pets and kids?
Absolutely! The only risk is that your yard will be so clean your pets and kids might never want to leave it.
Can you scoop if my dog is in the yard during your visit?
As long as your pup is friendly and not an escape artist, we’re happy to work alongside them. If your dog is aggressive, overly excited, or prone to making daring breakouts, we kindly ask that they stay inside during our visit.
What if my gate is locked or there’s no access?
If we can’t get in, we’ll have to skip that day’s cleaning. You can choose whether we return later in the week or resume service on your next regularly scheduled cleaning.
Do you offer one-time cleanups for special occasions or emergencies?
Yes! If you’re a subscriber, one-time cleanings for special occasions or emergencies are included at no extra charge.
What’s included in your standard dog poop removal service?
Simple: We scoop all the poop in your yard and place it in the bin you provide.
How do you price your services—by the week, month, or per visit?
We bill monthly, with pre-billing on the first of the month for simplicity. We can break pricing down per visit if you’d like, and while monthly billing is preferred, we can accommodate other options.
What if the weather is bad on my scheduled service day?
If the weather makes cleaning impossible, we’ll skip that day and either return later in the week or resume your regular schedule.
Can you remove waste for multiple dogs or larger yards?
Yes! We clean for up to six dogs. Got more than six? Let’s chat—we might be able to work something out.
Do you sanitize or deodorize the area after cleanup?
We offer these services as add-ons. Let us know your needs, and we’ll provide details.
Is hole-filling for dog digs included or available as an add-on?
Yes, we offer hole-filling services! We’re not professional landscapers, but we can fill the hole. This service is an add-on, and pricing depends on the size and material required.
Can you clean up after animals other than dogs, like horses?
Yes! We handle waste from horses, donkeys, and other equine species. However, we do not clean up after chickens due to disease concerns like bird flu.
Do you install and maintain pet waste stations for HOAs or businesses?
Yes! Contact us for details on pet waste station installation.
Do you offer signs or reminders for pet waste pickup compliance?
We do! Call us for details on signage installation.
How do I sign up for service or request a quote?
Click “Request Free Quote” on our website, or give us a call or email with your address, number of dogs, and preferred cleaning schedule.
What forms of payment do you accept, and is there a contract required?
We accept major credit cards, Apple Pay, and Venmo. Need another payment option? Just ask, and we’ll see if we can accommodate.
Horse Manure & Removal FAQ
What areas do you service for horse manure cleanup?
We cover Colorado Springs, Manitou Springs, Peyton, and Monument. If your location isn’t listed but is nearby, let us know—we’ll see if we can work something out.
Do I need to be present during the cleanup?
No, as long as the area is safe for our technicians. We prefer that horses or donkeys be relocated while we work. Please ensure the area is accessible and that no gates or entrances are locked.
Do you take the manure with you or leave it on-site?
At this time, we do not haul away manure. You’ll need to provide a bin for disposal.
Where should I place a bin for manure disposal?
The closer to the cleaning area, the better! If you have a specific disposal system, we’ll do our best to accommodate it.
How often can I schedule manure removal services?
We offer up to twice-weekly service, though most customers prefer bi-weekly cleanings.
Do you offer one-time cleanups or only ongoing service?
We prefer subscription services but can perform one-time cleanups if needed.
Can you work with boarding stables or private properties?
Yes! Customers must move horses or donkeys out of their stalls before cleaning begins.
Do you clean paddocks, stalls, or just pasture areas?
If your animal poops there, we clean there! Stalls, pastures, and paddocks are all fair game.
How do you handle frozen or wet manure during cold months?
If manure is frozen solid, we may need to reschedule. We can work through most cold or wet conditions unless there’s severe weather.
Can you also remove bedding waste, or just manure?
We can remove bedding as needed, but customers must provide replacement bedding.
Do you offer volume-based pricing or flat rates?
Pricing is based on the number of animals and enclosure size. Stall cleaning starts at $50 for the first two stalls, with additional stalls costing $15 each.
Can I request service after horse events or trail rides?
Yes! We offer special event cleanups on a case-by-case basis.
Is your service available year-round?
Yes! We’re Colorado natives, and we’re ready for all seasons.
Are there discounts for large or multi-horse properties?
Absolutely! The more you use our services, the better the deal.